Frequently Asked Questions
SHOPPING INFORMATION
Direct to boot Pick up is FREE. We’ll place your order directly in your boot. Click here to see more details.
To track your order please ready your Order ID and Billing Email, please visit the “Order Tracking” page.
No, we would not deliver on public holidays.
Please fill all of your delivery details, you will see the delivery status.
Yes, we usually dispatch your order the next business day.
In most of the cases, you do not need to sign for delivery. But we will notify you, if you need to sign for delivery.
PAYMENT INFORMATION
Once you click “Place Order”, the system will process the payment right away.
A wishlist is a list of items that a customer wishes to buy. They can create the list by themselves and save it in their account to review it later.
We apologize if you received a damaged or incorrect item. Our customer service team is here to assist you and resolve any issues. We take responsibility for any errors or defects during shipping and want to provide the best solution for you. Please contact us as soon as possible so we can address and rectify the situation.
We understand that there may be instances where you would need to cancel your placed order. In such a scenario, we would like to assure you that our support team is readily available to assist you promptly and efficiently. We would be delighted to receive your cancellation request via email.